On Monday, May 10th, the data feed did not send us the 4:00 PM market data. This had a significant impact on that day’s Pulse of the Market report.  This was the second time this has happened in a two week period and is obviously not acceptable.

After the first occurrence, the data feed company, to whom we pay a lot of money for these services, made some adjustments to resolve the issue.  After the second failure, we  reviewed the situation and added some programming that will act as a backup if the problem occurs again.  We have successfully tested this system and believe this will preclude this from happening again.

The Pulse of the Market reports have been updated.  I would suggest subscribers check the reports for May 10, 2010 through May 12, 2010 as portions have changed.  This is because each day’s data relates to the previous day’s data. It is one long chain.

Even though we have had some log in and data base issues, I am very pleased with program’s logic. As expected it has worked correctly and as these peripheral issues are resolved.

Our sincere apologies for any inconvenience while we are resolving these issues.  We are continuing to monitor the report and will post and futures issues (hopefully there won’t be any) on this blog.

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Filed under: General Observations

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